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The create wizard

Submit a new request is a four-step wizard. The template decides the route; you fill in the content and confirm.

Pick the template the request is based on. Each card shows its description and whether its stations are preconfigured (n stations preconfigured) or fully configurable. → Start a request

  • Request title — required (at least 4 characters).
  • The request text — required (at least 11 characters).
  • Attachments — add documents to the request.
  • Form fields — the simple facts the template asks for (for example Positions available in the staffing plan?). These feed the conditional stations.

→ Form fields

The approval route. A preconfigured template shows its stations; otherwise add them yourself (+ Add station) with a task and a responsibility (at least one station is required). A station can be bound to a person, a role within an organisational unit, or an entire unit — and when you bind it to a role, the station’s responsibility is saved as the readable role name (for example Unit lead), so it reads correctly wherever the station is shown.

Review everything and Submit request — the first stations are notified, and all participants get in-app notifications. Save as draft keeps it for later.

The Submit-a-new-request wizard at the request-type step

Applies to VNClagoon 2026.09 and later. Last reviewed on 11 October 2026.

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