Getting around VNClagoon
Learn the shell once, and every product feels familiar. VNClagoon is one workplace, not a folder of tools: chat, channels, mail, contacts, CRM, tasks, projects, boards, files, workflow and AI all sit behind one sign-in and share the same frame. This page is the map of that frame — the parts you use in every product, every day.
The same in every product
Section titled “The same in every product”| You’ll always find | What it does |
|---|---|
| Your account | The avatar top-right — your profile, and Sign out. |
| Appearance | Pick a theme family and light/dark mode — the same design either way, so these instructions match your screen. |
| Keyboard shortcuts | The keyboard icon opens the shortcut reference; / focuses search. |
| The bell | Notifications — mentions, comments, replies and approvals from across the suite. |
| Your status | Presence — Available, Away, Busy, Do not disturb — and it follows you into every product. |
| The assistant, Lago | The pill in the bottom-right answers questions about the app you are in. |
| The Action Wheel | Select any person’s avatar for a radial menu — chat, mail, call, task, ticket. |
One sign-in, one launcher
Section titled “One sign-in, one launcher”You sign in once at the portal and open any product you are entitled to — no second login. The launcher shows your products as tiles, grouped into spaces; pin the ones you use and they stay at the top. See The portal home page.
One suite, not a set of tabs
Section titled “One suite, not a set of tabs”The products are wired together, so you rarely copy and paste between them:
- an Action Wheel on a person opens a chat, a mail or a ticket with them;
- a channel topic can start a task or a work item;
- a deal can be sent for approval — start a workflow from any record;
- people, contacts and files are shared, not duplicated.
See How the VNClagoon products work together.
Resize the left menu
Section titled “Resize the left menu”The left navigation column can be widened when a name is longer than it shows.
Drag the border on its right edge — the width is remembered for next time. Prefer
the keyboard? Focus that border and press the arrow keys (Home/End jump to
the smallest and largest width), and double-click the border to reset it.
Try it in sixty seconds
Section titled “Try it in sixty seconds”- Press
/and search for anything — a product, a person, a record. - Select a colleague’s avatar and watch the Action Wheel open.
- Open Appearance: switch the theme family, then the mode — the whole frame follows.
Where the products differ
Section titled “Where the products differ”Learn the shell once; each product then only asks you to learn its objects — mail folders, chat rooms, the CRM pipeline, a board’s canvas. Every product’s own topics pick up from there.
How the products fit together
Section titled “How the products fit together”Install any product, or the portal, as an app — see Use VNClagoon as an app (PWA).