Skip to content

VNCcrm

VNCcrm is the revenue workspace of the suite. It covers the commercial path from a first lead to a won deal and a renewed subscription: leads and their scoring, companies and contacts, a visual pipeline of opportunities, activities and campaigns, and the reporting that turns all of it into a forecast.

It is built as a workspace, not a database with a list view. The question it answers every morning is: what do I work on now, and what is the book worth? Every record carries its history — activities, comments, mentions, risk — so a deal can be assessed without asking around.

  • A pipeline you can see. Opportunities move through stages on a visual pipeline; drag a deal and its stage changes.
  • Lead flow with judgement. Lead scoring ranks leads and names what is missing before a lead is worth pursuing.
  • Forecasting with a reason. A weighted forecast, coverage, leakage and renewal revenue — and the risk behind the number.
  • Guided selling. Next actions per deal with the signal behind them.
  • An assistant that acts. It can propose and, with confirmation, execute changes — under the organization’s AI policy.
  • Sovereign operation. All CRM data stays on your infrastructure.
Capability What it gives you
Leads Capture, qualify and convert leads; lead scoring with reasons.
Companies and contacts Accounts with relationships and contacts.
Opportunities Deals with value, stage, probability, owner and expected close.
Pipeline A visual board by stage with drag to advance.
Deal detail Fields, tabs, relationships and a timeline of activities.
Activities and follow-ups Calls, meetings, tasks and reminders, including recurring ones.
Campaigns Track commercial campaigns against the deals they produce.
Comments and mentions Discuss a record in place.
Capability What it gives you
Revenue cockpit Weighted forecast, open pipeline, deal risk, renewal ARR, leakage, hygiene and coverage.
Deal risk A risk score per open deal, with severity and competitive exposure.
Next actions The single highest-value action per deal, with the reason.
Pipeline hygiene Stale deals, past-due items and incomplete records.
Lead scoring Hot, warm and cold ranking with the missing facts to enrich.
Renewals and subscriptions Recurring revenue with renewal risk.
Win/loss analysis Analysis over closed deals.
Reports and statistics Performance over time, by owner and by stage.
  • Saved views and smart lists — reusable filters and named rules.
  • Bulk edit and import — move or import many records at once.
  • One sign-in and the suite’s notification center and person layer.
  • Knowledge graph — a record is linked to its people and activities across the suite.
  • AI assistant — read and write with confirm-then-execute.
  • A sales representative opens the revenue cockpit, sees three deals at risk and starts with the next action proposed for each.
  • A sales manager works the pipeline board, moves a deal to the next stage, and checks coverage against the quarterly target.
  • A marketing team follows campaigns and sees which produced pipeline.
  • An account manager watches subscriptions and works the renewals that are due.
  • VNCcontacts supplies the external contacts and companies; records sync through explicit flags.
  • VNCmail (with its calendar) provides the communication and the appointments behind a deal’s history.
  • VNCchat und VNCvideo and VNCchannels provide conversation and record.
  • VNCproject connects a won deal to its delivery.
  • VNCprm handles partner-sourced deals.
  • VNCfluid shows a pipeline or a cockpit as a portlet.
Role What they do
Sales representative Leads, deals, activities and next actions.
Sales manager Pipeline, forecast, coverage, win/loss.
Marketing Campaigns and lead flow.
Administrator Stages, fields, scoring, access and sync.

Applies to VNClagoon 2026.1 and later. Last reviewed on 19 October 2026.

© 2026 VNC - Virtual Network Consult AG. All rights reserved.