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First steps with VNCcontacts

By the end of this tour you will have found someone, added a contact and shared a card.

Open VNCcontacts from the portal. It is the contact tier of VNCdirectory, so it shows the people you are allowed to see.

Type a name in the search box. To narrow the list, use the filters beside it — for example the Class, Company or Tags columns. Emergency and Duplicates are separate areas in the left navigation.

Select + New contact, fill in the name and contact details, and — if the person should be visible to VNCcrm — enable Sync to CRM. Select Save.

Open the Shared Cards tab, select + Share card, and choose who gets which resource.

Adding a contact, with identity, contact details and qualification

  • Contacts come from the directory — there is no separate address book.
  • The scope tabs change whose records you see.
  • Sharing is explicit and auditable in Shared Cards.

Applies to VNClagoon 2026.09 and later. Last reviewed on 21 October 2026.

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