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How the pipeline and forecast work

A CRM forecast is only useful if the number means something. VNCcrm makes the maths explicit.

A deal has a Potential revenue. When the deal has line items, the amount is the sum of the lines (quantity × unit price × (1 − discount)); with no lines, the manually entered amount stands. See Quotes and approvals.

Each stage carries a probability. Expected revenue = potential revenue × probability, and the weighted forecast in the pipeline header is the sum of expected revenue across the board — never a per-page total. Terminal stages are fixed: Won → 100%, Lost → 0%.

The pipeline header, the KPI band and the reports are server aggregates, so they cannot disagree with the table or drift as pages load. A column’s value is the sum of its deals; the header is the weighted roll-up of them all.

A lead is unqualified; once qualified it converts to an opportunity and joins the pipeline, where the forecast applies.

The pipeline with stage columns and the weighted forecast

Applies to VNClagoon 2026.09 and later. Last reviewed on 26 September 2026.

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